Shipping policy

Shipping Policy

Business Name: Word Garden Studio

Contact: Contact page

Website: www.wordgardenstudio.com

Processing Time

All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and order size. We currently ship to the United States, Canada, and select international destinations.

Domestic (US): Standard shipping typically arrives within 3–7 business days after fulfillment.

Canada: Standard shipping typically arrives within 7–14 business days after fulfillment.

International: Delivery times vary by destination and typically range from 10–21 business days after fulfillment.

Customs, Duties & Taxes

Word Garden Studio is not responsible for any customs fees, import duties, or taxes applied to international orders. These charges are the responsibility of the customer and are determined by your local customs authority.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us through our Contact page within 14 days of the expected delivery date. Please include your order number and a photo of any damage so we can make it right.

Incorrect Address

Please ensure your shipping address is correct at checkout. Word Garden Studio is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately via our Contact page and we will do our best to assist before the order ships.

Contact

For any shipping questions, please reach out via our Contact page.